Shipping Cost

The prices shown in the online shop exclude shipping costs for packaging and postage. The shipping costs for delivery to other EU countries are calculated dynamically within the ordering process and displayed in the shopping cart overview before ordering. Delivery of the goods takes place via the shipping route to the delivery address provided by you. The delivery periods are specified separately for each article or product description on the product page.

Delivery Time

Delivery takes place within 1 to 5 days *. The deadline for delivery begins with payment in advance five days after issuing the payment order to the referring bank, to run for all other payment methods the day after conclusion of the contract. The delivery period ends with the end of the last day of the period. If the last day of the period falls on a Saturday, Sunday or on a general public holiday recognized at the place of delivery, the next working day shall be substituted for such day.

The following delivery periods and shipping costs apply to the delivery to the respective countries:

Package( DHL)Country: Deutschland1-3 Tage*3,90 €
Paket (FedEx)Countries: Belgium, Denmark, France, Italy, Netherland, Austria, Poland, Switzerland, Spain, Czech Republic, United Kingdom, USA2-3 Tage*11,90 €

*Monday to Friday, except holidays

Orders arriving after 12:00 on 21 December 2019 will be delivered between 28 December 2019 and 3 January 2020. Orders arriving after 12:00 on December 27, 2019, will be processed between January 3 and 8, 2020.

Prices and terms of payment

4.1 Unless the seller’s product description indicates otherwise, the prices quoted are total prices that include the statutory value added tax. If applicable, additional delivery and shipping costs are specified separately in the respective product description.

4.2 In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases, which the seller is not responsible for and which must be borne by the customer. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (such as customs duties). Such costs may be incurred in relation to the transfer of funds even if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.

4.3 The payment option (s) will be communicated to the customer in the online shop of the seller.

4.4 If advance payment has been agreed by bank transfer, the payment is due immediately upon conclusion of the contract, unless the parties have agreed on a later due date.

4.5 When paying by means of a payment method offered by PayPal, payment is handled by the payment service provider PayPal (Europe) S.à r.l. et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), under the terms of the PayPal Terms of Use, available at / useragreement-full or – if the customer does not have a PayPal account – under the terms and conditions of payments without a PayPal account, available at full.

4.6 If you select the payment method “PayPal Direct Debit”, PayPal will deduct the invoice amount from the customer’s bank account after issuing a SEPA direct debit mandate, but not before the deadline for the preliminary information has expired on behalf of the seller. Pre-notification is any notice (such as an invoice, policy, contract) to the customer that announces a debit via SEPA direct debit. If the direct debit is not redeemed for lack of sufficient account coverage or due to the specification of an incorrect bank account or the customer objects to the debit, although he is not entitled to do so, the customer shall bear the fees incurred by the chargeback of the respective credit institution, if he is responsible for this.